General Terms of Use

Company Information:

Trav-Mall Platform is owned and operated by Trav-Mall Technologies Private Limited. A Travel Technology and Services company. The company is registered in India, and has its Registered Office at,

Trav-Mall Technologies Private Limited.
Plot Number: 9, Sector-22, IT Park,
Panchkula. Haryana. 134109

Applicability

Please ensure that you carefully read and review all of the sections of our platform Terms and Conditions before enrolling and start using our Platform – your use of and access to any page or part of our Platform indicates that you agree to comply with and be bound by all of following terms and conditions.

If you do not fully agree to these Terms, you have no right to obtain information from or otherwise continue using the Platform. If you act on behalf of a company or other legal entity, you guarantee that you have the authority to act on behalf and to bind that company or other legal entity to these Terms.

Eligibility

The Services are intended solely for persons who are aged 18 years or older. Any access to or use of the Services by anyone under 18 years is expressly prohibited. By accessing or using the Services you guarantee that you are 18 years or older.

Introduction & Scope of Services

Trav-Mall Technologies Private Limited provides an online travel platform to travel agents through Destination Management Companies, Tour Operators, it enables its members and other travel service providers to search, buy, sell various travel and tour elements.

The “Members” are the person(s) who registers through an account registration process. Distribution Partners, Supplier Partners, or Travel Service Providers are jointly referred to as “you”.

The “Services” comprise listings for Tours and other services independently created by Operators in their own discretion and responsibility (each a “Listing”) as well as Content (as defined below) which are accessible at www.Trav-Mall.com including its subpages (collectively, the “ Trav-Mall Technologies Private Limited Platform”) and any related applications (the “Application”).

Trav-Mall Technologies Private Limited is solely acting as a commercial agent for the Distribution Partners, Supplier Partners or Travel Service Provides. Trav-Mall Technologies Private Limited is not an independent operator of Tours. Trav-Mall Technologies Private Limited does not fully own, provide, buy, sell, manage, or control any transportation, tour, or travel services. It does not independently act as an agent to the Travellers. Trav-Mall Technologies Private Limited’s responsibilities are limited to exclusively facilitating the availability of the Services and serving as the commercial agent of each partner (Business to Business/B2B).

Trav-Mall Technologies Private Limited to ensure to put best of its efforts to verify the partners and has no control over the conduct of Operators, Travellers, MEMBERS and other users of the Services.

Content and User Submissions

The contents on the Trav-Mall Platform are intended for your personal non-commercial use. All materials published on this Platform (including, but not restricted to articles, features, photographs, images, illustrations, audio clips, and video clips, also known as the “Content”) are protected by copyright, trademarks or other intellectual property rights and are owned or controlled by Trav-Mall or the party credited as the provider of the Content. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through the Platform.

You may not copy, damage, display, modify, license, perform, publish, translate, transmit, reproduce, remove, sell, or in any way exploit, any of the content of this 
Platform in whole or in part.

Account Registration

To start using our “Services”, you are required to open and maintain an account on the Platform (“Trav-Mall Account”)

Submission of Personal or Company Information:

As a condition to using “Services”, you are required to register with Trav-Mall and select a password and user name (“Trav-Mall User ID”). If you are accessing the Services through a Third-Party Website or service, Trav-Mall may require that your Trav-Mall User ID be the same as your user name for such Third-Party Website or service.

You shall provide Trav-Mall with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Terms of Use, which may result in immediate termination of your Trav-Mall Account.

You represent that you shall not: (a) Select or use as a Trav-Mall User ID a name of another person with the intent to impersonate that person; or (b) Use as a Trav-Mall User ID a name subject to any rights of a person other than you without appropriate authorization.

Trav-Mall reserves the right to refuse registration of or to cancel a Trav-Mall Account at its sole discretion. You shall be responsible for maintaining the confidentiality of your password.

Account Termination

Termination by Trav-Mall

This General Terms of Use shall remain in full force and effect while you use this Platform. Trav-Mall may terminate or suspend your access to the Platform or your membership at any time, for any reason, and with a notice on your registered email address, which may result in the forfeiture of all information associated with your membership. Trav-Mall may also terminate or suspend any and all Services and access to this Platform immediately, without prior notice or liability, if you breach any of the terms or conditions of this Terms of Use.

Effects of Termination

Upon termination of your Trav-Mall Account, your right to use the Services, access this Platform, and any Content will immediately cease.

All provisions of this General Terms of Use which, by their nature, should survive termination, shall survive termination, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

If this Terms of Use is terminated as a result of your breach, Trav-Mall reserves the right to cancel any outstanding Vouchers you may have purchased prior to said termination, without refund or liability to you.

User Submission

Appending Information

You may provide information which may be used by Trav-Mall and/or the Operators in connection with its services and which may be visible to other users of this Platform, but you understand that by posting information or content on the Platform or otherwise providing content, materials or information to Trav-Mall and/or the Operators in connection with the services (“User Submissions”):

  • You hereby grant to Trav-Mall and the Operators a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable, and transferable right to use and fully exploit such User Submissions, including all related intellectual property rights subsisted thereon, in connection with providing the Services and operating this Platform and Trav-Mall’ business, including but not limited to the promotion and redistribution of part or all of the services and derivative works thereof in any media formats and through any media channels;
  • You agree and authorize Trav-Mall to use your personal data in accordance with the Privacy Policy in effect from time to time;
  • You hereby grant each user of this Website a non-exclusive license to access your User Submissions through this Website, and to use, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of this Platform and under this Terms of Use;
  • You acknowledge and agree that Trav-Mall retains the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to Trav-Mall does not affect your ownership of or right to grant additional non-exclusive licenses to the material in the User Submissions, unless otherwise agreed in writing;
  • You hereby represent and warrant that any content in your User Submission (including but not limited to text, graphics, and photographs) do not infringe any applicable laws, regulations, or any Third-Party rights; and
  • That all the User Submissions publicly posted or privately transmitted through this Website is the sole responsibility of you and that Trav-Mall will not be liable for any errors or omissions in any content.

Removal Information

Trav-Mall reserves the right to remove any User Submissions from this Platform at any time, for any reason including but not limited to, receipt of claims or allegations from third parties or authorities relating to such User Submission or if Trav-Mall is concerned that you may have breached any of the preceding representations, warranties or undertakings, or for no reason at all.

Responsibility of User Submissions

You remain solely responsible for all User Submissions that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, this Platform.

You acknowledge and agree that you shall be solely responsible for your own User Submissions and the consequences of posting or publishing all of your User Submissions on this Portal. You represent, warrant, and undertake to Trav-Mall that:

  • You own or have the necessary rights, licenses, consents, releases, and/or permissions to use and authorize Trav-Mall to use all copyright, trademark, or other proprietary or intellectual property rights in and to any User Submission to enable inclusion and use thereof as contemplated by this Website and this Terms of Use; and
  • Neither the User Submissions nor your posting, uploading, publication, submission, or transmittal of the User Submission or Trav-Mall’ use of the User Submissions, or any portion thereof, on or through this Platform and/or the Services will infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law, rule or regulation.

You are responsible for all of your activity in connection with using this Website and/or the Services. You further represent, warrant, and undertake to Trav-Mall that you shall not:

  • Conduct any fraudulent, abusive, or otherwise illegal activity which may be grounds for termination of your right to access or use this Platform; or
  • Sell or resell any products, services, or reservation obtained from or via this Platform;
  • Use of this Platform for a commercial or competitive activity or purposes, or for the purpose of making speculative, false or fraudulent bookings or any reservations in anticipation of demand;
  • Post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of this Platform; or
  • Violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity that is expressly prohibited; or
  • Run mail list, listserv, or any other form of auto-responder, or “spam” on this Platform, or any processes that run or are activated while you are not logged on to this Platform, or that otherwise interfere with the proper working of or place an unreasonable load on this Website’s infrastructure; or
  • Use manual or automated software, devices, or other processes to “crawl,” “scrape,” or “spider” any page of this Website; or (h) Decompile, reverse engineer, or otherwise attempt to obtain the source code of this Platform.

You are responsible for withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with using the Trav-Mall Application/Platform/Website and/or the Services.

Changes to Trav-Mall Portal

Trav-Mall may change, suspend or discontinue any aspect, including the availability of any features, information, database, or content or restrict your access to parts or all of the Platform without notice or liability.

Changes to Terms & Conditions

Trav-Mall may add or remove any portions of these Terms and Conditions but if it does so it will post any such changes Platform.

Liability of Losses & Indemnity

By accessing this Platform you agree that Trav-Mall, in no event shall we be liable for any demand, injury, loss, claim, damage, or any direct, incidental, special, consequential damages or economic loss, including but not limited to loss of profits or savings, arising out of or in any way connected with the use of any data or information services displayed on the Trav-Mall Platform.

You indemnify and hold Trav-Mall, its subsidiaries, affiliates, officers, directors, and employees harmless from, including but not limited to all damages, liabilities, settlements, costs and attorney’s fees, claims or demands made by any third party due to or arising out of your access to the Trav-Mall Platform or your violation of this Terms of Use, or the infringement of any intellectual property or other rights of any person or entity by you or any third party using your Trav-Mall User ID.

Cancellation/ Refund Policy

Trav-Mall will timely keep the partners updated on the payment timelines which will be in sync with the service provider. User to read all those terms & conditions properly before initiating the payment and should pay the remaining amount as per defined timelines to avoid any loss. Generally, the refund TAT for Land component is 7-14 days.

Protection

You agree to protect and defend the interests of all personnel of Trav-Mall and will pay legal fees incurred by your use of services beyond the scope of services, the liquidated damages caused by violation of the terms of services, as well as the compensation claimed for others’ use of your computers, account and other intellectual property rights.

Exclusions

The exclusions and limitations contained in these Terms and Conditions apply only to the extent permitted by law.

Contact

Please contact Trav-Mall at info@Trav-Mall.com to report any violations of this Terms of Use or to pose any questions regarding this Terms of Use or the Service.

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